By this term, also referred to as Business Process Redesign or Business Engineering, we mean a radical rethinking of the company, its structures and processes.
Brief description
The term Business Process Reengineering (BPR) was mainly introduced in the 1990s by Michael Hammer. He drew the conclusion that many processes are presented with deficiencies and gaps and need to be radically created from scratch. This reprogramming can only occur through the intensive use of information and communication technologies.
BPR is based on four basic statements:
BPR is oriented to the company's most important processes
Commercial processes must be customer-facing
The company must focus on its core competencies
Intensive use should be made of the opportunities provided by information technology to support processes.
